Online Communication with AI

The Ticker Podcast goes over how online communication is evolving. Their main focus is Chatgpt is being used to communicate for companies and how it helps them be more informative and personalized. They talk about how companies are now using Chatbots on their websites and apps instead of real human web assistants. They stated, "Companies shouldn't just think of themselves as businesses but as media companies (Ticker Podcast 2023). They explain when it comes to online communication there should be an aspect of storytelling. Instead, businesses should connect with their customers and build relationships to keep them around. Building a community is a huge part of having a successful business. In our book Communicating Online by Julia Green, it goes over the delivery and informative presentations (Green 2017). It shows us great strategies to get our message and point across. The podcast, it explains how AI has been helping companies create speeches, emails, and even presentations to help communicate better with clients. In my opinion, AI is changing how companies communicate online. If you give AI the right information it can create thoughtful and personalized drafts and even final draft scripts. With the help of AI the art delivery can easily conducted for anyone. The podcast also talks about not giving AI's secret/personal information. This reminded me of the information given to us about not oversharing online. To wrap it up, this podcast is all about how AI is revolutionizing communicating online and how we can use it with many communication strategies that we've already learned in class.


 

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